How to upload custom documents to your Trust Center

Last updated: September 25, 2026

Goal

This guide explains how to upload a custom document from your computer and make it available in your Trust Center.

Before you start

  • Prepare the file you want to upload, such as a bridge letter, security overview, policy, report, or other customer-facing document.

  • Use a clear, recognizable file name before uploading so the document is easy to identify later.

  • Decide whether the document should be public or restricted before publishing it to your Trust Center.

Step One: Upload the document to Evidence

  1. Navigate to app.oneleet.com, then go to Evidence.

  2. Upload the file from your computer using the available Drag and drop, Browse, or upload option on the Evidence page.

  3. Wait for the upload to complete, then confirm the document appears in your Evidence library.

Step Two: Add the evidence document to your Trust Center

  1. Go to Trust Center.

  2. Open the Documents section.

  3. Select Add document.

  4. Find and select the document you wish to upload to your Trust Center.

  5. Publish the document to your Trust Center.

  6. Toggle on/off the Restricted Access radio button. Off indicates that documents will be Public. On indicates Restricted Access.

  • Public: visitors can view or download the document without requesting access.

  • Restricted access: visitors must request access before they can download the document.

What happens next

You may verify that your Trust Center page has been updated by navigating to your Trust Center URL page. A link to your Trust Center domain is also found on your Trust Center > Overview page.

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How to add documents to the Trust Center